The Football Association of Wales Ltd achieves certification to the coveted ISO 9001 quality standard
The Football Association of Wales Ltd has successfully achieved registration to the internationally recognised internal quality management standard ISO 9001:2000 (ISO 9000).
This independent assessment was conducted by the British Accreditation Bureau, the UK’s leading Certification Body and demonstrates the FAW’s commitment to customer service and quality. The FAW has now earned the right to display the coveted British Accreditation Bureau ‘Quality Shield’ and ISO 9000 logo to demonstrate its conformity to the standard.
ISO 9001:2000 was introduced in December 2000 and is recognised worldwide. It requires organisations to demonstrate that they have a quality management system to ensure consistency and continuous improvement; leading to higher levels of performance and customer satisfaction.
The FAW’s Secretary General, David Collins said, "We are particularly pleased to have achieved ISO 9000 certification as it underlines our commitment to our customers and our focus on quality. Not many customers get to see their suppliers’ ‘back-office’ activities. This recognition demonstrates we can provide a quality solution from start to finish."
The benefits of registration to the ISO 9000 standard include:-
The FAW has over 131 years’ experience as the National Association and has grown steadily from its formation in 1876. Today it is recognized as a significant member of FIFA, UEFA and the IFAB.